The second-hand marketplace Users Express Frustration Over Sizing Updates

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

This online marketplace has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.

Online Platforms Response

Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification versus the original listing because of the remapping.

Vinted explained the updated approach better aligns with comparable marketplaces.

They have suggested members to review their products and update the measurements by hand where appropriate, resulting in member annoyance.

Measurement Approach Modifications

Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Required Changes

A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.

Marketplace Information

The service features exceeding 100 million members, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.

Alice Williams
Alice Williams

A passionate DIY enthusiast and home renovation expert with over a decade of experience in transforming spaces across the UK.